Hotel-Project-Management
Assistence and hotel consultation for projects, existing hotels, individual elaboration of hotel operations-system-structures, initialization of the marketing, assisting architects, supervising the construction phase, avaluation of bids, interior design assistance etc.
  Feasibility study - part of 1
for investors, hotel planners, operators + banks
Operations concept
  • Non-standard high quality creativ concepts for service
  • quality management coaching
  •   Service-Quality-Check - incognito
  • Quality control + reports
  • Report about the status of all guest mechanisms of your hotels
  • Service quality CHECK and evaluation of feeding and beverages
  • Evaluation of the technical authority of all coworkers
  • Critical check of friendliness, attention, product knowledge
  • Overall evaluation and result - a technically relentless, compressed predicate, the ideal basis for quality improvement.
  • Operation audit 1 ( Critical check of the actual condition )
  • Operational check after standard of international hotel companies
  • service CHECKS + report: Maintenance, technical status of all operating equipment.
  • Presentation and status of the building, the technique.
  • Evaluation efficiency of the service
  • at the receipt, in the bake Office, in the sales department,
  • within the area of the house lady, the caretaker,
  • the service areas and the kitchen department of inclusive purchase, storage, consumption,
  • production quality, hygiene, energy consumption, disposal.
  • Special check of the guest supply,
  • the organization and presentation of lists of beverages and feeding,
  • prints, advertising materials.
  • Price performance CHECK + evaluation of all offers for sale.
  • Check of rosters and work instructions.
  • Performance optimization and error minimization - totaloperational.
  • Coworker discussions. Security check. Hygiene check
  •   Operation audit 2 ( Sales + Marketing )
  • Evaluation and organization of sales documents, folder material, printing and price documents.
  • Appearance, presentation, selling ways, statistics.
  • Sales activities, efficiency of the advertisement, progress control.
  • Operation audit 3 ( Back-Office + Management )
  • Budget control, account check of all sales sales.
  • Check of commission payments, commissions, credit card nature,
  • accounts receivable, recovery, price structuring (purchase and sales),
  • goods application. Cost management.
  • Insurance CHECK and optimization by insurance brokers.
  •   Advisory service to enterprises
  • Suggestions on the quality assurance, optimization of working processes,
  • production increase, salespromoting measures, price and supply organization,
  • corporate identity, energy saving, security organization of texts + translations of bills of fare + folder
  • material of advertising letters + Internet presentation.
  • Sales + marketing - optimization.