
Hotel-Project-Management
Assistence and hotel consultation for projects, existing hotels,
individual elaboration of hotel operations-system-structures, initialization of the marketing, assisting architects, supervising the construction phase, avaluation of bids, interior design assistance etc.
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Feasibility study - part of 1
for investors, hotel planners, operators + banks
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Operations concept
Non-standard high quality creativ concepts for service
quality management coaching
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Service-Quality-Check - incognito
Quality control + reports
Report about the status of all guest mechanisms of your hotels
Service quality CHECK and evaluation of feeding and beverages
Evaluation of the technical authority of all coworkers
Critical check of friendliness, attention, product knowledge
Overall evaluation and result - a technically relentless, compressed
predicate, the ideal basis for quality improvement.
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Operation audit 1 ( Critical check of the actual condition )
Operational check after standard of international hotel companies
service CHECKS + report: Maintenance, technical status of all operating equipment.
Presentation and status of the building, the technique.
Evaluation efficiency of the service
at the receipt, in the bake Office, in the sales department,
within the area of the house lady, the caretaker,
the service areas and the kitchen department of inclusive purchase, storage, consumption,
production quality, hygiene, energy consumption, disposal.
Special check of the guest supply,
the organization and presentation of lists of beverages and feeding,
prints, advertising materials.
Price performance CHECK + evaluation of all offers for sale.
Check of rosters and work instructions.
Performance optimization and error minimization - totaloperational.
Coworker discussions. Security check. Hygiene check
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Operation audit 2 ( Sales + Marketing )
Evaluation and organization of sales documents, folder material, printing and price documents.
Appearance, presentation, selling ways, statistics.
Sales activities, efficiency of the advertisement, progress control.
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Operation audit 3 ( Back-Office + Management )
Budget control, account check of all sales sales.
Check of commission payments, commissions, credit card nature,
accounts receivable, recovery, price structuring (purchase and sales),
goods application. Cost management.
Insurance CHECK and optimization by insurance brokers.
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Advisory service to enterprises
Suggestions on the quality assurance, optimization of working processes,
production increase, salespromoting measures, price and supply organization,
corporate identity, energy saving, security
organization of texts + translations of bills of fare + folder
material of advertising letters + Internet presentation.
Sales + marketing - optimization.
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