Carried out after the guidelines of international hotel combines, as well as Holiday Inn, Accor, Astron, Hilton, as well as on recommendation of the hotels and restaurant associations and in contact at ISO standards at least 1 x should annually the internal flow of the total hotel business of a strangely-inspection and/or judgment
Subjected become. The questionnaire necessary in addition individually is assembled and is voted exactly on your hotel business. Here a short survey
the most important test points of the hotel activities:
- Sale, marketing, publication, Sales activities., PR-service, correspondence-texts and translations
- Internet-presence, care, effectiveness, reflux
- Reception flow, layer-services, functioning descriptions, organization
- Cash registers being, initial stage to the accounting, hotel-result-statistics
- House ladies area, janitor area, Nebenbetriebe
- Gäste-service, personnel-product-control, training, training, C. I., motivation
- Feed, drinks, offer, preparation, storage, purchase, geeze, hygiene
- Public area, in-house sale
- Security: Gästebereich, personnel area, technology
- Environment, consumption, wear
- Value maintenance of the real estate
- Optics, architecture, arrangement, decoration, illumination etc.
- HORECA reportiert without Schönung
- Gives stimulations and makes – by request – improvements-proposals. We tackle it!
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